We support people to do the extraordinary everyday.

Triband Care Services is a local provider of home care and staffing services, we pride ourselves on our experience and dedication to enhancing quality of life for others.

We are proud of our compassionate home care programs designed to help people stay at home and healthier longer.

Who we are

Kate Archer Director - Triband Care Services

We pride ourselves on being fortunate enough to have such an exceptionally dedicated, friendly and supportive team, our carers go above and beyond daily and this we are thankful for.

Our mission and vision

Triband Care Services is committed to providing high-quality health care services to individual clients and their families as well as to other healthcare organisations in need of supplemental staffing (such as certified home health and hospice agencies, health plans, hospitals, nursing homes and assisted living facilities).

Our priority is to provide state-of-the-art and compassionate in-home care from highly-trained medical professionals and aides. To make good on this promise, proper training is paramount. Not only do we hire the most experienced personnel, but we provide them with in-depth disease-specific training so that they can deliver specialized care to our clients.

At Triband Care Services, we believe everyone should have the opportunity to live a healthy, active and fulfilling life. This ethos is at the heart of everything we do.

We provide everyone we support with the opportunity to continue to live life to the full. We actively encourage Service Users to become more self-reliant, to make decisions for themselves, and ultimately, to move on to more independent living arrangements.

We facilitate and support our Service Users to pursue meaningful and personalised lifestyles. We provide individually planned education & leisure opportunities to support each individual in their ongoing development.

Our leadership team

Our home health care management team is highly experienced in delivering exceptional care and support for clients – regardless of age or specific medical needs.

The leadership team at Triband Care Services discusses what home care means to them and how Triband Care Services is changing the way the world ages.

Kate Archer

Kate Archer

Director, Registered Mental Health Nurse, Clinical Lead Safeguarding Officer

Registered Mental Health Nurse, I have extensive experience in a variety of areas of Health & Social Care, together with a passion for mental health concerns and end of life care.

Stacey Thorley

Stacey Thorley

Recruitment & Marketing Manager

My role is to successfully recruit staff to ensure the continuity of care for our Service Users. Quality Assurance is also part of my role – ensuring that the care provided is of the best quality possible and. This helps ensure that the service we are providing is at the standard we would all expect for our own loved ones. I enjoy the Marketing of the business too!

Kirsty Lee Moreton

Kirsty Lee Moreton

Coordinator

Oversee the Rotas within the communities of Stone & Stafford.

Lyndsay Miller

Lyndsay Miller

Area Lead

Overseeing all areas of the communities we provide care in & fully support Area Leads & their teams of care assistants. Carry out initial service user assessments & prepare care plans.

Tina Meharg

Tina Meharg

Director Practise Manager, Accounts

I have over 20 years’ experience in a variety of care settings. As a Registered Manager, I am responsible for ensuring all my staff maintains the highest possible standards, together with delivering outstanding care. I and all of my office-based colleagues continue to enjoy a hands-on approach.

Emily Meharg

Emily Meharg

HR Manager

I support with all aspects of running the business alongside HR duties. I am responsible for staff DBS checks, References etc. I carry out frequent staff wellbeing checks, uniforms etc. I enjoy a hands-on approach.

Aby Beard

Aby Beard

Coordinator

Oversee the Rota’s throughout Stoke on Trent & Newcastle Under Lyme.

Joanne Griffiths

Joanne Griffiths

Area Lead

Supporting my teams in the communities of Stone & Stafford

Amanda Smith

Amanda Smith

Area Lead

Oversea my teams & service users in the Leek & Moorlands communities.

Jessica Hall

Jessica Hall

Training & Development Manager

I have worked in the Healthcare sector for over 20 years, working my way up from a Care Assistant to the Training and Development Manager after gaining my Trainers Qualification in 2010. Training, Learning, and Development are my passion. I always strive to ensure my staff are kept up to date with current practice and legislation. As well as delivering training, I continue to enjoy a hands-on approach and love meeting our Service Users in the Community, carrying out care calls and pre-assessments of potential Service Users.

Chloe Godson

Chloe Godson

QA Manager

Within my job role, I ensure that TriBand is operating within the guidelines and regulations set out by the CQC (Care Quality Commission) and local authorities who govern the service we provide.  Ensuring that we provide a service that is Safe, Effective, Caring, Responsive, and Well Led. I identify where areas could be improved through quality monitoring, audits, and feedback from our employees and the service users who we provide care for. I also liaise with other professionals when required to ensure any needs or concerns of our service users are resolved quickly and efficiently to ensure their needs are met.

Joanne Lovatt

Joanne Lovatt

Area Lead

Supporting my teams & service users in the communities of Stone & Stafford.

Our core principles

Caring with a smile

It’s not what we do as a home care agency, but how we do it. All of our elderly caregiving services are delivered with a smile. And we all know that a smile can be infectious.

Attentive listener

How do you like things done? Where would you like to go? Listening to your needs, and having conversations with you, helps us make sure we bring you the perfect match.

Experience

Whether you just need someone to take you for a walk or a to provide attentive complex caring – we, as a home care agency, can provide a caregiver that is qualified to meet your needs.

What people are saying

Write a testimonial

All the testimonials are written by clients from our community. So any testimonial you see is based on genuine feedback from clients and client family members.

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Giving something back to the community

We support a range of local causes throughout the year, see below for some of our most recent fundraising efforts.

Fundraising event for Macmillan Cancer Support.

house of bread

Fundraising event for House of Bread Stafford.

Fundraising event for MIND a National Charity.

Fundraising event for Katharine House Hospice.

Sponsorship for local Stone and District Swimming Club.